Models of care toolkit

Virtual care and patient navigation

clipart of hand holding a cell phone Advances in virtual care and patient navigation have the potential to improve efficiency of care delivery, thereby increasing system capacity and sustainability. They have the potential to enhance person-centred care delivery, access to specialist services and delivery of care in line with people’s beliefs and values.

When designed and implemented in a way that aligns with the cultural, linguistic, and practical needs of equity-denied communities, these tools can help achieve equity in access, experiences and outcomes.

  1. Aapro M, Bossi P, Dasari A, et al. Digital health for optimal supportive care in oncology: benefits, limits, and future perspectives. Supportive Care Cancer. 2020;28(10):4589-4612.
  2. Lewis RA, Neal RD, Hendry M, et al. Patients’ and healthcare professionals’ views of cancer follow-up: systematic review. Br J Gen Pract. 2009;59(564):e248-59.
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